BOB for restaurants & cafes
A phone ringing during service is a choice between the customer in front of you and the one calling to book. BOB takes the reservation on WhatsApp instead, so nobody has to step away from the floor.
What should I hand over first?
Section titled “What should I hand over first?”Start with reservations: BOB checks availability, books the table, and confirms, all in one WhatsApp exchange.
- Open Chat with Bob: “When someone wants to book a table, ask for the date, time, and party size, check availability, and confirm.”
- Upload your menu, hours, and any policies (large groups, allergens) to the Knowledge base in Teach Bob.
- Connect your reservation system or calendar, see Connect an external API if it is not already in the integrations catalog.
What else do restaurants hand over next?
Section titled “What else do restaurants hand over next?”- Answer FAQs 24/7 for menu, hours, and dietary questions, even after close.
- Send appointment reminders the day of a booking, especially for larger parties.
- Send a review request after a great night out.