BOB for home services
A call that goes to voicemail while you are mid-job often just goes to the next contractor on the list. BOB answers on WhatsApp, gets the details, and books the estimate, whether you are on a ladder or under a sink.
What should I hand over first?
Section titled “What should I hand over first?”Start with inquiry response and booking: BOB asks what the job is, where, and when, then offers a time for an estimate or the work itself.
- Open Chat with Bob: “When someone messages about a job, ask what they need done, their address, and when works for them. Offer available times for an estimate.”
- Connect your calendar so BOB can book the appointment directly.
- Upload your service area, pricing ranges, and common job types to the Knowledge base in Teach Bob.
What else do home service pros hand over next?
Section titled “What else do home service pros hand over next?”- Send appointment reminders, so a customer is actually home when you arrive.
- Follow up after a missed call, since most job inquiries come in while your hands are busy.
- Send a review request right after the job is done.